SHIPPING All orders, domestic and international, are shipped free of charge. All taxes, fees, and import duties are included.
RETURNS We accept exchanges or refund within 7 days from the receipt of the merchandise. We can only exchange an item for the same article in a different size, or of similar pricing. The new size(s) will be dispatched as soon as we have received the article that is to be exchanged.
In order to start the exchange or refund process, the clients can contact ABASI ROSBOROUGH via email at firstname.lastname@example.org stating the order number, reason for return and whether it’s a request for product exchange or a refund. The customer will then receive an email with a return authorization number that must be sent back with the item(s) in question. Item(s) that do not match the ABASI ROSBOROUGH return policy will be not take into consideration and sent back to the client at their own cost.
The returned items must be sent back in their original packaging together with all the materials received with the item(s) (bags, wrapping, etc.). The item(s) must be unharmed, worn or altered and must have all original packaging still attached. If the item does not fit these requirements the item will not be accepted and will be sent back to the customers at their own cost. Size or color exchanges will only be issued if requested sizes and colors are in stock. An item can only be exchanged once. The refund procedure will take 10 days from the arrival of the item(s) back to ABASI ROSBOROUGH.
Orders paid by credit card will be refunded to the original card used during checkout. The refunded amount will be available within the next billing statement; this may change depending on banks and credit providers. All return shipping and import fees are at the sole responsibility of the customer. These fees will be deducted from the final refund and will not be reimbursed. Shipping fees will also be deducted from returns. Sale items and items with reduced prices follow the same regulation as full price items.
Please email email@example.com with further questions.